Frequently Asked Questions

- Tuition fees vary depending on the subject, grade level, and tutor's qualifications. You can expect to pay between £20-£35 per hour. You can find detailed pricing information on our website or by contacting our support team.

Some tutors may offer free trial sessions. Please check with the individual tutor to see if they provide this option.

Our tutors provide regular feedback, and you can communicate with them to discuss your child's progress. Additionally, we may offer progress reports upon request.

Our refund policy is outlined in our terms and conditions. We typically offer refunds in cases of tutor unavailability or technical issues on our end. Please refer to our policy for specifics.

To get started, simply create an account on our website, browse our list of available tutors, and schedule your first session. If you have any questions, our support team is here to assist you.

Online tuition is a form of education where students receive instruction and support from a tutor or teacher via the internet. It allows for remote learning and personalized one-on-one or group sessions.

Modern online tuition typically involves video conferencing platforms, where tutors and students can interact in real-time. Lessons are scheduled, and materials may be shared electronically.

Yes, all our tutors are carefully vetted, and they have the necessary qualifications and experience to teach their respective subjects. Where possible we try to ensure we take on qualified teachers who have been there and done it! We ensure that they meet our high standards.

We provide profiles of our tutors, including their qualifications, teaching experience, and areas of expertise. You can choose a tutor based on your child's specific needs and learning style.

We offer tuition services for a wide range of subjects and grade levels, from primary school to post-16 level courses. Our tutors are highly qualified and cover various subjects.

You can schedule sessions through our online platform. Simply log in to your account, select a tutor, choose a convenient time, and book a session.

Yes, you can reschedule or cancel sessions within a reasonable time frame, usually with at least 24 hours' notice. Please refer to our policy for details.

In case of technical difficulties, our tutors may be prepared to adapt for the session time such as providing an alternative means of communication, such as phone or email.

We have strict privacy and security measures in place to protect our students. All sessions are conducted in secure environments, and we comply with relevant data protection laws.

You will need a computer or tablet with internet access, a webcam, and a microphone. We recommend a stable internet connection for the best learning experience.